So far very happy with the YELP and have only been using them for a week as of November 13 but I spoke with customer service about a few things that I had on my mind and they were excellent with the help and it looks like the system that I’ve got in place will tell you just how your doing. We’ve all been there if we use apps like this. After going with the nurse said other companies that use leads and customer service as their expertise to bring you more work more opportunity and more people to you through via Internet and paying through the nose for leads that 1 million other people get to first that may not even get looked at by me or have already been accomplished and them not doing their part by clicking hired somebody. I’m taking yelp out for a test run to see exactly what it is it’s all about. This way other users will know this review is coming from a an actual person, who dealt with firsthand experience. Only to figure out that I got charged today! It is the 23rd! All in all I’m happy I got out of this financial death trap! Also I AM NOT GOING TO GOOGLE ADS.
Was told that would be charged on the 1st for the week however it’s in 2 separate billing cycles? So I’m getting charged 5 days in one and 2 days in another. Why? How is that even a legal business practice? Got it cancelled. Pretty much if you cancel on Yelp, Yelp goes out of there way to make it near impossible to have a web presence afterwards. UPDATE: So to even get your business name off of Yelp, you have to shut down your business and delete all other social media of your business. As a small business owner and a family man I deserve better than this. And now I am in a situation where scammers are calling and texting my phone non-stop and I have an over $150 charge that I am going to reluctantly have to pay. In those 7 days, I have gotten someone claiming that I worked on their house which I did not do, numerous scam calls trying to get my information and get me to transfer to Google, and when I asked on average how many jobs would I receive, I was told a minimum of 10. I’ve honestly only had my page active for Yelp for only a week. Yelp has a lot of improvements to make and I’m overall very dissatisfied, yet don’t have much better options for advertising as a small business and am just having to make do. It’s a huge waste of time replying to all of these unrelated messages at the fear my message response rate will be negatively impacted. I’ve also blacklisted and tried to block any tags and association with mariachi, yet the majority of my messages are requesting mariachi. Yelp is also frustrating in that it lumps Musical Instruments and Teachers into the same category despite them being two completely unrelated careers, I’m a violinist/teacher yet get bombarded with so many requests for guitar lessons, piano tunings and other unrelated requests, yet have to waste so much time replying or else my messages response rate goes down and is negatively impacted. I’m a small business that works hard for these reviews and it’s incredibly frustrating to not be able to showcase these reviews to potential clients.
I have 16 five star reviews, but only 6 that show and 10 are stuck in unrecommended, some of them for over a year now. If you haven’t yet claimed your business on Yelp, go to, and follow the steps to find your business and create your business user account.
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